Privacy Policy

Last updated: 4/15/2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload images, or contact us for support. This may include:

  • Account information (email address, username)
  • Images and content you upload to our service
  • Usage data and analytics information
  • Device and browser information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and deliver the emoji creation service
  • Send you technical notices and support messages
  • Analyze usage patterns to improve our platform

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

We use analytics services including Google Analytics and PostHog to understand website traffic and product usage, including funnel steps such as source selection, uploads, result generation, downloads, checkout activity, and account activation. We do not intentionally send raw uploaded image files, base64 image data, filenames, or freeform prompts to these analytics tools.

6. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

Our current service providers may include hosting and database platforms, payment processors such as Stripe, analytics providers such as Google Analytics and PostHog, and error monitoring providers such as Sentry.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at @makeemoji.