Emoji analytics

Emoji Analytics: Tracking Which Emojis Get Used Most

How to track emoji usage analytics on Discord and Slack to optimize your emoji library.

Published January 2, 20265 min readBeginner friendly100% Free

Your Discord server has 73 custom emojis. Five get used constantly. Twelve get used occasionally. The other 56? Basically never. You're debating which emojis to remove to make room for new requests, but you're guessing based on memory rather than data. Discord and Slack both offer emoji usage analytics that show exactly which emojis people actually use. Data-driven emoji management beats guesswork every time.

Discord Server Insights emoji analytics

Discord's Server Insights includes emoji usage tracking, but it's only available on servers that have reached Boost Level 1 or higher. This means you need at least 2 Server Boosts active on your server. Free-tier servers don't get analytics—this is one of the key features locked behind the boost requirement. If emoji management is important enough to your server that you need usage data, reaching Level 1 specifically for Server Insights is often justified.

To access emoji analytics, go to Server Settings, click Server Insights on the left sidebar, then scroll down to the Emojis section. You'll see your most-used emojis ranked by usage count over the past 7 days or 30 days. The interface shows emoji names, usage counts, and visual thumbnails. You can sort by most-used or least-used to quickly identify your workhorses and your dead weight. The data updates in real-time as emojis get used in your server.

The limitation is time range—you only get 7-day and 30-day windows. No yearly view, no lifetime stats, no custom date ranges. For most curation purposes, 30 days is sufficient to identify patterns. An emoji that hasn't been used in 30 days is probably not essential to your community. An emoji used 500 times in 30 days is clearly valuable. The data provides clarity that observation alone can't match.

Understanding the 80/20 rule in emoji usage

When you look at emoji analytics, the 80/20 rule becomes obvious—roughly 20% of your emojis account for 80% of total usage. Your top 10-15 emojis get used dozens or hundreds of times daily. The next tier gets occasional use. The bottom half of your collection might have zero uses in a month. This isn't a failure of those emojis; it's just the reality that most communication relies on a core vocabulary of reactions and responses.

The practical implication is that protecting your top 20% is critical, while the bottom 50% is negotiable. If you need to remove emojis to make space, start at the bottom of the usage rankings. An emoji with zero uses in 30 days can be removed without anyone noticing. An emoji with 500 uses will be immediately missed. Let data guide which emojis are actually part of your server's communication culture versus which are taking up space without contributing.

Sometimes a low-use emoji has strategic value despite low numbers. Your server logo emoji might not get used daily but serves brand identity. Seasonal emojis have zero usage in off-season but spike during their appropriate months. Context matters—don't mechanically remove everything below a usage threshold. Use analytics as a starting point, then apply judgment about why usage is low and whether that emoji serves other purposes.

Slack emoji analytics and alternatives

Slack's native emoji analytics are more limited than Discord's, especially on free plans. Paid Slack plans provide better analytics through the admin dashboard, including emoji usage over time, but the interface isn't as clean as Discord's Server Insights. You can see which emojis are most popular, but detailed per-emoji statistics require digging through reports or using third-party tools.

Third-party Slack apps fill this gap. Apps like "Emoji Usage Statistics" or similar (search the Slack App Directory for current options) provide detailed emoji tracking with historical data, usage trends, and member-specific analytics. These apps require installation permissions and sometimes cost money for advanced features, but they deliver more granular data than Slack's native tools. For workspaces serious about emoji management, the investment is often worthwhile.

Manual tracking works for Slack workspaces without analytics access. Use Slack's search function to check when specific emojis were last used—search for the emoji and sort by most recent. This is tedious for large emoji collections but effective for spot-checking suspicious emojis or validating whether a rarely-seen emoji is actually unused. Document findings in a spreadsheet to build your own usage database over time.

Manual tracking methods without analytics

If you don't have access to platform analytics—Discord free tier or Slack without paid tracking tools—manual observation is your fallback. Spend a week actively noticing which emojis appear in conversation. Keep a running tally in a notes app or spreadsheet. Check multiple channels to avoid sampling bias—an emoji might be heavily used in one channel and ignored elsewhere. The sample won't be scientifically rigorous, but it reveals patterns good enough for curation decisions.

Community surveys complement observation. Post a message asking members to react with emojis they actually use regularly. Emojis that get lots of reactions are clearly recognized and valued. Emojis that get zero reactions either aren't known or aren't useful. This crowdsources the curation decision and gives members voice in what stays and goes. People are more accepting of emoji removal when they participated in the evaluation process.

Discord's search function helps spot-check usage. Search for a specific emoji in your server's search bar to see messages where it was used. Sort by most recent. If the most recent use was six months ago, that emoji is dead. This method is time-consuming for large collections but effective for validating suspected unused emojis before removing them. It also shows usage context—whether an emoji is used for its intended purpose or has taken on unexpected meaning.

Using analytics to inform emoji requests

When someone requests a new emoji, check analytics for similar existing emojis. If you already have three "happy" variations and none of them rank highly in usage, adding a fourth won't solve anything—your community doesn't heavily use happy reactions. If all three happy emojis rank in your top 20, adding a fourth makes sense because that emotion category gets heavy use. Let existing usage patterns predict whether new additions will succeed.

Gap analysis identifies missing emoji categories. If your top 50 emojis include lots of positive reactions but no good "disagree" or "confused" emoji, that's a gap. Your community is trying to communicate disagreement or confusion but lacks appropriate tools. Adding emojis to fill genuine gaps has higher success rates than adding variations of already-covered emotions. Analytics reveal what's missing by showing what people are trying to say with your current collection.

Historical patterns inform new emoji potential. If your community quickly adopts and heavily uses new emojis, that suggests openness to additions. If new emojis consistently sit unused for months after upload, your community has emoji fatigue or isn't discovering new additions. In the latter case, focus on promoting existing underused emojis before adding more. Track how previous additions performed to predict how future additions will fare.

A/B testing emoji alternatives

Upload two versions of the same concept with slightly different names—like:happy: and :happy2:, or :laugh: and :lol:. Don't tell the community it's a test; just let both exist naturally. After 30 days, check which one got used more. Keep the winner, remove the loser. This empirically determines which design or naming resonates better with your community rather than guessing based on personal preference.

This works for testing animated versus static versions. Upload both an animated and static version of the same emoji. See which gets used more after the novelty of the animation wears off. Sometimes communities prefer static for faster loading and less visual noise. Sometimes the animation becomes the preferred version because movement communicates better. Let usage decide rather than assuming animation is always better.

Style testing helps refine your emoji aesthetic. If you're commissioning emojis or developing a design system, test different artistic styles with a few sample emojis before committing to designing an entire set. Upload one emoji in Style A and another in Style B. Whichever style gets used more represents your community's preference. This prevents investing time and money into a style that won't resonate.

Tracking new emoji adoption

The first 7-14 days after uploading a new emoji reveal whether it'll succeed long-term. Initial usage spikes are normal—people try new emojis out of curiosity. What matters is whether usage sustains after the novelty period. Check Server Insights at day 7, day 14, and day 30. If usage drops to near-zero after the initial spike, the emoji didn't fill a real need. If it maintains steady usage, it's a successful addition.

Promoting new emojis increases adoption rates. When you upload new emojis, announce them in an active channel with visual examples and suggested use cases. "New :celebration: emoji for when someone shares good news!" This education jump-starts usage because people know the emoji exists and understand when to use it. Emojis added silently without announcement often sit unused because most members don't browse the emoji picker frequently enough to discover them organically.

Compare new emoji performance to established emoji baselines. If your average emoji gets 20-30 uses per month, a new emoji hitting 25 uses in its first month is succeeding. If it gets 2 uses, it's failing. Context matters—celebration emojis naturally get less frequent use than basic reactions because celebrations are less common than routine communication. Adjust expectations based on emoji category rather than applying uniform usage thresholds.

Seasonal pattern recognition

Seasonal emojis show dramatic usage spikes during their appropriate periods and near-zero usage otherwise. Your Halloween emojis might get 200 uses in October and 0 uses from November through September. This is expected behavior, not failure. When evaluating seasonal emoji for removal, check whether they spiked during their last appropriate season. If your Christmas emojis got heavy use last December, keep them for next December even though they're sitting unused in July.

Event-specific emojis tied to one-time occurrences should be removed after the event concludes. That tournament emoji you made for the April 2024 competition? If it's now August 2025 and the event is ancient history, remove it. One-time events don't have recurring seasons. The emoji served its purpose and can be retired. Save the image file if you want memories, but reclaim the slot for current content.

Trending topic emojis have unpredictable lifecycles. That meme emoji based on viral content from six months ago might see usage spike, plateau, and fade. Track these closely—when usage drops to near-zero for 60 days, the trend has passed and the emoji can be removed. Don't assume trend-based emojis have staying power just because they were initially popular. Trends by definition are temporary.

Bot-based tracking for extended data

Discord bots that track emoji usage exist for servers wanting more detailed analytics than Server Insights provides. These bots log every emoji use and generate reports on demand. They track historical data beyond Discord's 30-day window, show per-user usage stats, and export data for external analysis. Search Discord bot lists for "emoji statistics" or "emoji tracker" to find current options. Check reviews and permissions before installing.

The tradeoff is bot complexity and privacy considerations. These bots log all emoji usage, which means tracking member behavior. Some communities are fine with this, others consider it privacy-invasive. Be transparent with your community if you install emoji tracking bots. Explain what data is collected, why it's useful for server management, and what you'll do with the information. Transparency prevents concerns about surveillance.

For Slack, similar emoji tracking apps exist in the App Directory. These integrate with Slack's API to track emoji reactions and custom emoji usage across your workspace. Paid apps typically offer more features—historical trends, detailed breakdowns, scheduled reports. Free apps provide basic statistics sufficient for most curation needs. Evaluate based on your workspace size and how seriously you take emoji management.

Regular audit schedules based on data

Set a calendar reminder to review emoji analytics monthly or quarterly. Don't let emoji collections drift for years without maintenance. A monthly 15-minute audit catches problems early—identify 2-3 unused emojis for removal, consider whether recent requests still make sense, adjust your emoji strategy based on observed patterns. This prevents accumulation of dead weight and keeps your collection optimized without massive overhauls.

Document your audit decisions for future reference. Keep a simple log: "August 2024: Removed :oldmeme: (0 uses in 60 days), :duplicate2: (replaced by better version), :seasonalold: (from 2022, outdated). Added :requested1: based on 5 member requests." This creates institutional memory. When someone asks "why did X emoji disappear?" you have a record. It also helps identify patterns in your curation decisions over time.

Share audit summaries with your community. Post monthly updates: "This month's most-used emoji: :happy: with 487 uses! Removed 3 unused emojis to make room for 2 new requests. Current capacity: 68/100 slots." This transparency builds trust and helps members understand that emoji management is data-driven rather than arbitrary. People are more accepting of changes when they see the reasoning.

Common analytics interpretation mistakes

Judging seasonal emojis during off-season is the most common error. Your Halloween pumpkin emoji has zero uses in June—this doesn't mean it's unused, it means it's not Halloween. Check historical data or wait until the appropriate season to evaluate seasonal content. Similarly, event emojis might have zero uses because the event hasn't happened yet. Context determines whether zero usage indicates failure or expected dormancy.

New emoji adoption time varies by community. Some communities quickly discover and adopt new emojis. Others take weeks or months. Don't remove a new emoji as "failed" after 7 days of low usage. Give it 30-60 days, promote it in conversation, and check whether usage grows. Some of the best emojis have slow starts but become favorites over time once people discover them.

Bot usage can skew statistics. If your server has bots that automatically react to messages with emojis, those bot reactions inflate usage counts. A bot that reacts with :checkmark: to every completed task creates hundreds of uses that don't represent human communication. Distinguish between bot and human usage if possible. If analytics don't separate them, manually observe whether humans actually use the emoji or if it's primarily bot activity.

Using analytics to justify server boosts

If you're trying to convince your community to boost your Discord server for more emoji slots, usage data makes the case. "We're at 100/100 emoji capacity. Our top 80 emojis all have significant usage. We've had 15 emoji requests we couldn't accommodate. Level 1 boost adds 50 slots for $10/month, which is $0.20 per member per month." Data-driven arguments work better than emotional appeals. Show the constraint is real and the upgrade delivers measurable value.

Track denied requests to quantify unmet demand. Keep a list of emoji requests you had to reject due to capacity limits. When you hit 10-15 denied requests, that's evidence you've outgrown free tier. Share this list when discussing boosts—concrete examples of what you could add with more capacity demonstrate that the upgrade solves real problems rather than just increasing numbers for the sake of it.

Compare cost per emoji slot to value delivered. If your server's emojis get thousands of uses per month, the communication value is high. Spending $10/month for 50 additional slots that will get hundreds or thousands of combined uses is cheap compared to the engagement value. Frame boost spending as investing in communication tools that enhance member experience, not just buying vanity features. Analytics quantify that value.

Discord Server Insights (Level 1+ boost required) and Slack analytics reveal which emojis actually get used versus which sit idle. The 80/20 rule consistently shows a small percentage of emojis account for most usage. Use data to identify removal candidates, validate new emoji requests, and justify server upgrades. Regular audits prevent emoji bloat and keep collections optimized. Track adoption of new emojis to learn what works for your community. Create data-optimized emojis here →